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Product Returns

Returns Policy

If you are not 100% satisfied with your purchase, you can return your order FREE OF CHARGE to us within 15 days from the receipt of the shipment for a full refund with purchase details and document such as your order number, item number and tracking number from your original confirmation e-mail while asking for free return. The returned product(s) must be in the original packaging, and the merchandise should be in the same condition as when received and please note that claim should be genuine. So if for whatever reason you're not happy with your purchase, please send us with documental / information support and reasonable comment, and just contact us through e-mailing at online@docandmark.com. 

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Free Shipping

We provide swift and FREE shipping on all order destinations within India. We carefully inspect and securely package your order prior to shipment to deliver your order accurately, in good condition, and always on time. The minimum order value accepted by us is Rs.2000. If the order made is below the mentioned amount, the order will be not be accepted by us. Each order may be shipped only to a single destination address specified at the time of payment for that order. Our Standard shipping duration for orders is 7 business days from the time an order was placed. We ship on all week days (Monday to Friday), excluding public holidays. Please note all items (including gifts if any) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations For any information or assistance please mail to us at online@docandmark.com

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Please complete the form below to request an RMA number.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
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